Danielle Bushen is a dynamic and accomplished leader, known for defining and executing transformational change through data enablement. She fosters excellence in HR delivery at the intersection of people, data and process. As a partner at Mercer, she led information and insight product design for Mercer’s industries and workforce products, before working to globalize HR metrics products, and digital information delivery. Joining RBC in 2019, she now leads an enterprise team responsible for HR data governance, the HR data warehouse, workforce reporting, research and insights delivery as well as advanced analytics for the HR function. As the HR Data Steward she champions the ethical use of people data, and best practice data quality initiatives for HR data sustainment.
As part of RBC’s response to the pandemic and a rapid shift to work from home, the RBC People Analytics team developed and deployed new real-time absence tracking, as well as COVID-19 incident management systems to understand and monitor both workplace and workforce risk factors. An analytics hack-a-thon produced a systems dynamics model to forecast the impact of the COVID-19 pandemic on the RBC workforce, with illustrative insight to flattening the curve. The team also deployed ongoing pulse surveys to stay close to the mood of the workforce and understand changes in workforce well-being. These agile initiatives required collaboration across the enterprise with risk management, privacy, legal, employee relations and IT to name a few. Danielle looks forward to sharing some key learnings from this period of agile delivery in response to unprecedented circumstances.
Danielle is a graduate of Trinity College at the University of Toronto, the University of Waterloo, and the Harvard Business School.
Day 1: Sep 15, 2020
PA Power Panel
Capture the Impact of WFH (working from home) in your People Analytics Program
The office exodus brought in by the pandemic has thrown a curve into most organizations’ employee experience and people analytics programs. Hear from your peers how they have adapted to this monumental shift in the workplace. Take back to you team best practices to:
- Adjust the metrics you use to ensure that the data collected reflects the new workplace reality and employee concerns
- Measure engagement of employees working from home while respecting privacy rules
- Gather informal feedback on employee satisfaction to provide an early indication of what your organization’s next steps should be post-pandemic
Keep your People Analytics program on top of a shifting workplace environment
Day 2: Sep 16, 2020