2019 Agenda

December 11, 2019
  • 7:30 AM
    Registration and Breakfast
  • 8:20 AM
    Opening Comments from Chair
  • 8:30 AM
    Keynote:
    People Analytics as the Future of HR and Business Strategy to Drive Performance
    Pamela Kahn
    Director, People Strategy & Analytics, Ericsson

    Analytics is playing an important role in helping companies to identify, recruit and retain the best talent. Ensure your business success and increased profits by aligning your HR strategy with company-wide business strategies. Take away a plan on how to:

    • Synergize your people analytics and business strategy
    • Harness the latest trends and developments in people analytics
    • Make use of available people analytics tools and solutions

    Merge your PA and business strategies to strengthen your bottom line.

  • 9:10 AM
    FIRESIDE CHAT: CUTTING-EDGE TRENDS
    Discover the Latest Innovations in People Analytics and Stride Ahead of the Competition
    Jeff Stoltz
    Senior Data Scientist in People Analytics, RBC

    People Analytics is a rapidly evolving field and is being extensively used by organizations to solve various challenges. Deploy people analytics within your organization into areas like employee lifecycle tracking, departure analyses, and enhanced employee health and wellness. Be inspired and understand: 

    • Which innovative partners are leading the people analytics tech revolution
    • How to go beyond continuous listening
    • What you need to do to maintain privacy while innovating the HR function

    Adopt leading-edge innovations in your organization to drive better business outcomes.

     

  • 9:55 AM
    Speed Networking

    Network and connect with as many people as possible in a short time! Meet your industry peers during this fast pace networking section of the summit. You will have three minutes per interaction to exchange business cares and chat to the new people before moving on. When the bell rings, you move on to the next person.

  • 10:25 AM
    Morning Networking Break
  • 11:00 AM
    Case Study: Nielsen
    Transforming Attrition and Productivity with Powerful Analytics
    Deependra Surana
    Associate Director – People Analytics, The Nielsen Co.

    To compete in business, organizations need to proactively reduce attrition and invest in talent. Drive productivity and savings, and prepare your organization for the future. Master the success factors to:

    • Understand what drives retention, and the key indicators of increased attrition
    • Grasp the pros and cons of external hiring vs internal hiring in relation to productivity
    • Identify engaged employees, where engagement is concentrated and what those teams do to drive engagement 

    Ensure you effectively reduce attrition and increase productivity with analytics.

  • 11:30 AM
    INDUSTRY EXPERT: VISIER
    Building out a People Analytics shop from the ground up
    Matthew Smith
    Head of People Analytics, Altria
    Identify key areas in HR and tips on how to get wins to increase the success of your burgeoning People Analytics Program. Learn from someone who has built out a People Analytics practice from the beginning. Have a conversation on how to:
    • Understand that the relationship bias in HR is not naturally "Data Oriented"
    • Build buy-in from key stakeholders
    • Build small scale success to help fuel long term strategy
  • 12:00 PM
    Best Practice Expert:
    How HR professionals can communicate effectively with business partners to create more valuable, influential analytics and insights
    Rachel Baghelai
    Sr. Manager – HR Analytics, Groupon

    HR is often perceived by corporate leaders as being out of step with the rest of the business, so HR professionals need solid business acumen to change that perception. Learn the right tools and techniques to transform conversations between leaders and HR teams. Take away a step-by-step guide on how: 
    · HR professionals can proficiently speak the language of the business
    · Understand the right tools and techniques to transform conversations between HR teams and leaders  

  • 12:30 PM
    Networking Lunch
  • 1:45 PM
    Case Study: Canadian Cancer Society
    What does your Employee Data tell You About your Organization’s Personality?
    Debbie Singh
    Executive VP – People & Culture, Canadian Cancer Society

    We tend to look at classic metrics like turnover but now we consider retention. Leverage your data from entry point, to job title, pay, performance, time in role, promotion and more.

    Develop a strategy to:

    • Create an employee story through various data points
    • Focus on how the numbers are created to find meaning in what goes beyond being data rich
    • Understand your organization’s personality with data

    Shape the various stories of employees that turn what we think of as culture, into the personality of your organization

     

  • 2:20 PM
    Case Study: Talent Management
    How to Deploy People Analytics to Optimize Your Talent Management Strategy
    Carla Spina
    AVP, HR Business Partner, Canadian Automobile Association

    An active talent management strategy requires leaders at every level to have the right information at the right moment in time. Find out how people analytics works to continuously develop the talent you have identified in your organization. Master the success factors to:  

    • Use data to predict and identify your high performers
    • Identify “flight risk” employees and develop analytics-based retention techniques
    • Identify skills gaps that need to be remedied

    Improve your talent management strategies through the power of people analytics.

  • 3:00 PM
    Afternoon Networking Break
  • 3:30 PM
    Panel Discussion: Measure What Matters
    How to Identify the Right Metrics for People Analytics Success
    Larissa Holmes
    VP – Talent, Borrowell
    Ashira Gobrin
    SVP of People, Wave
    Lorena Scott
    Head of People Operations, Ritual.co
    Maria Cartagena
    SVP of People Operations, Kira Systems

    HR departments need to identify their business goals and then decipher what metrics are needed to determine progress. Learn about the metrics that immediately impact talent acquisition, retention and engagement and how to communicate them to business Executives and the Board. Takeaway useful insight on:

    • Identifying what metrics should you be tracking to ensure success
    • How to measure organizational effectiveness and impact
    • Innovations in reporting and analytical tools to generate insights from your metrics

    Track the right metrics to improve performance and productivity. 

  • 4:15 PM
    CLOSING KEYNOTE
    The Evolution of Employee Voice and it’s role in People Analytics
    Rob Catalano
    Co- Founder, WorkTango
    Meghan Gardner
    VP, Organizational Effectiveness,, RSA

    At the heart of any People Analytics Strategy should be an understanding of the sentiment of employees to recruit, retain and engage them.  Many companies are starting to shift their Employee Voice strategy to offer more insights to create better people decisions and improve business productivity.  In this session we will discuss:

    • Why Employee Voice is important
    • Trends of what great companies are doing to evolve their Employee Voice strategy
    • The RSA story – how they’re leveraging Employee Voice in their People Analytics Journey
  • 4:45 PM
    Conference Adjourns to Day Two
  • 4:50 PM
    Evening Executive Reception
December 11, 2019
December 12, 2019
  • 7:30 AM
    Registration and Breakfast
  • 8:15 AM
    Opening Comments from the Chair
    Meghan Gardner
    VP, Organizational Effectiveness,, RSA
  • 8:30 AM
    Keynote
    Twenty Years of Evolution: Yet Little Has Change. How to Drive Substantive Change in Your Organization
    Brian Fruchey
    Director – People Analytics, Indeed
    HR data and tools have evolved rapidly.  People Analytics teams are now being supported and staffed.  While we may have now a seat at the table, how do set and drive business decisions to optimize our People processes and insights?
    · What are the business priorities we can influence and how can we best drive outcomes
    · What are non-obvious questions people analytics we can answer within our organizations
    · How can tools bring together diverse HR teams
  • 9:15 AM
    Panel Discussion: Data, Insights & Privacy
    How to Maximize Your People Data While Creating an Environment of Trust and Openness
    Rachel Baghelai
    Sr. Manager – HR Analytics, Groupon
    Pamela Kahn
    Director, People Strategy & Analytics, Ericsson

    People analytics can be a powerful tool; however, the process of data collection and analytics needs to be carefully managed. Learn how to tactically balance transparency vs. privacy at your workplace. Walk away with an action plan to:

    • Determine who should have access to your employee data
    • Identify what analysis the data should be used for 
    • Address privacy concerns on the gathering and use of employee data

    Alleviate privacy concerns and put your people data to maximum use.

  • 10:00 AM
    Case Study: Reinsurance Group of America
    Data Integrity and Process Improvement: Precursor to a World-Class Workforce Analytics Function
    Anupam Diwan
    Global Leader – HR Research, Process and People Analytics, Reinsurance Group of America

    Data integrity sets the foundation for trusted analytics and is critical to an organization’s ability to make informed decisions effectively. Redesign your processes to save time and create actionable insights. Take back to your office strategies to: 

    • Streamline processes to facilitate accurate data
    • Improve business processes to build capabilities for workforce analytics 
    • Create a framework for efficiency, while establishing momentum for process excellence across the enterprise

    Transform your workforce analytics with enhanced data integrity and process improvement.

  • 10:30 AM
    Morning Break
  • 11:00 AM
    How HR can ride the 3rd wave of AI
    Sunil Kumar
    TBC, DataCurry

    HR analytics can be a self-service tool for business managers with a limited understanding of analytics.

  • 11:30 AM
    Panel Discussion: Data Driven HR
    How to Ensure a More Data Savvy HR Team and Make HR a Strategic Partner
    Patrick Tuason
    Manager, HR Reporting & Analytics, hydroOne
    Alissa Barton
    Director – Human Capital Planning, Infrastructure Ontario

    Most companies have their people analytics teams in place, but HR professionals are still not well versed with data and analytics. Boost capacities within your HR team to up your organization’s overall PA maturity, and ensure your team adds value at board level. Adopt best practices to:

    • Inculcate a performance mindset
    • Make analytics education interesting and easily accessible
    • Make your HR data savvy and able to present at board level with confidence

    Inspire a data-driven culture to enhance HR’s business impact

  • 12:15 PM
    Networking Lunch
  • 1:15 PM
    CASE STUDY: BMO
    Transforming Business through Journey Analytics
    Lori Bieda
    Head, Analytics Centre of Excellence, Personal and Commercial Bank, Canada, Bank Of Montreal

    Customers are consuming our brands across a multitude of touchpoints, and every time they do they leave digital footprints in our data. Journey Sciences is a revolutionary and rapidly expanding field of analytics which transforms big data. Transform your business with journey analytics. Master the success factors to:

    • Use journey analytics in HR
    • Understand how customer journeys are directly shaping client experience, revenues, and finding millions in cost savings
    • Pinpoint where on the journey brands triumph or fail

    Leverage journey analytics to transform your HR function.

  • 1:45 PM
    Case Study: RSA
    How a Great Analytics Team Can Increase the Impact of Your Whole HR Function
    Meghan Gardner
    VP, Organizational Effectiveness,, RSA

    Data reporting, analytics and presentation are emerging skills within HR. Learn how to identify and hire the right people for your PA team to ensure business success. Develop a blueprint to:

    • Identify your organization’s specific needs and requirements
    • Identify the right talent for your organization
    • Choose tools and solutions that can work for your organization’s needs

    Put together the perfect people analytics team for your organization

     

  • 2:15 PM
    INDUSTRY EXPERT: ONE MODEL
    Applying Automated Machine Learning to HR
    Phil Schrader
    Product Evangelist, One Model

    This talk will explore examples of automated machine learning applied to HR data. Attendees will benefit both from exposure to real-world use cases, as well as a more general introduction to using machine learning for people analytics.

  • 2:45 PM
    Networking Break
  • 3:15 PM
    Case Study: Employee Lifecycle
    Understanding the Confluence of People Analytics and Employee Experience to Improve Employee Engagement
    Lissa Dora
    Talent Reporting Lead – Analytics and New Technologies, Scotiabank

    Analyzing data from an employee’s entre lifecycle allows organizations to improve employee retention, productivity and experience. Deploy people analytics within your organization for end-to-end employee lifecycle tracking and thus enhance overall employee experience. Take away strategies to:

    • Understand the tools to track employee lifecycle
    • Use people data to improve your employee experience
    • Discover the use of people analytics to maximize retention

    Use PA innovatively to create better employee experience

     

     

     

  • 4:00 PM
    CASE STUDY: CDPQ
    How to Leverage Big Data to Find Niche Talent with Market Intelligence
    Claudia Aguilar
    Director – Talent Intelligence, CDPQ
    Fay Aroub
    CRHA, Senior Director, Talent Acquisition and Operations, CDPQ

    In the last three years, the talent acquisition function within CDPQ has evolved from a traditional to a big data and market intelligence recruitment strategy. Align your recruitment strategy with business expectations by creating a talent intelligence team and reduce costs. Take back to the office a step-by-step guide to:

    ·       Adapt your recruitment from a traditional to a big data model
    ·       Understand your business needs

    ·       Change your team structure

    Reduce costs by using market intelligence to change your approach to recruitment.
  • 4:30 PM
    Conference Adjourns
December 12, 2019
December 13, 2019
  • 9:00 AM – 12:00 PM
    Workshop A – Analytics 101
    People Analytics for Human Resource Generalists
    Muhammed Kazi
    Principal Consultant, 5to50HR

    If you are a traditional HR professional without a background in analytics, this workshop is for you. Develop your analytical skills to stay ahead of the biggest trend in human resources. Walk away with the skills to:

    1. Apply descriptive, predictive, and prescriptive analytics
    2. Identify the right data sources
    3. Analyze new and existing data
    4. Apply hard data to soft decision making
    5. Explain your data with context

    Master the non-technical basics of people analytics to unlock the potential of your HR department

  • 1:00 PM – 4:00 PM
    Address your Organization’s Needs by Leveraging Easy and Low-cost People Analytics

    Establishing your people analytics projects without many resources can be challenging. Apply these “no & low” cost tools to make an immediate impact in your organization.

    Gain insights on:

    1. Techniques to collect data from different sources
    2. Testing different ideas before formularizing and scaling up
    3. Easy tools to replicate advanced visualizations
    4. Core competencies you should include in HR functions
    5. Building an action plan specific to your organization’s goals

    Lay the groundwork for HR analytics with practical and low-risk options.

December 13, 2019