Toronto, ON

Agenda

November 1, 2017
  • 9:00 AM – 12:00 PM
    Workshop A
    Analytics 101: People Analytics for Human Resource Generalists
    Roger Blaesz
    Workforce Planning Specialist, ArcelorMittal Dofasco
    Ryan Santos
    Human Resources: Learning and Development, ArcelorMittal Dofasco

    If you are a traditional HR professional without a background in analytics, this workshop is for you. Develop your analytical skills to stay ahead of the biggest trend in human resources. Walk away with the skills to:

    1. Use descriptive, predictive, and prescriptive analytics
    2. Identifying the right data sources
    3. Analyze new and existing data
    4. Apply hard data to soft decision-making
    5. Explain your data with context

    Master the non-technical basics of people analytics to unlock the potential your HR department.

  • 1:00 PM – 4:00 PM
    Workshop B
    Address your Organization’s Needs by Leveraging Easy and Low-cost People Analytics
    Anna Filice
    Director, HR Systems & Operations, City of Hamilton
    Zachary Nichol
    HR Metrics Analyst, City of Hamilton

    Establishing your people analytics projects without many resources can be challenging. Apply these “no & low” cost tools to make an immediate impact in your organization. Gain insights on:

    1. Techniques to collect data from different sources
    2. Testing different ideas before formulaizing and scaling up
    3. Easy tools to replicate advanced visualizations
    4. Core competencies you should include in HR functions
    5. Building an action plan specific to your organization’s goals

     

    Lay the groundwork for HR analytics with practical and low-risk options.

November 1, 2017
November 2, 2017
  • 8:00 AM
    Registration and Breakfast
  • 8:45 AM
    Opening Comments from the Chair
    Todd Humber
    Publisher/Editor-in-Chief, Canadian HR Reporter
    Canadian Occupational Safety, Thomson Reuters
  • 9:00 AM
    KEYNOTE ADDRESS: OUT OF THE BOX PERSPECTIVE
    Targeting Talent to Deliver Results
    Anne Merklinger
    CEO, Own the Podium
    Paul Robinson
    Associate Vice President, Credit Risk Management, Canadian Tire Bank

    Canada equaled their highest-ever medal count at the 2016 Olympic Summer Games. Discover how analytics helped identify medal-potential athletes and drive excellence in high performance sport in Canada. Gain insights to:

    • Discover the power of partnerships
    • Transition from “gut-feel” to data-based decision-making
    • Explore how you can use data analytics to identify and develop talent

     

    Realize what the world of sports can teach you about improving employee performance

  • 9:30 AM
    Industry Expert: TalentMap
    Help your Employees Achieve Optimal Levels of Engagement to Drive Success
    Sean Fitzpatrick
    President and CEO, TalentMap

    Employee engagement involves a two-way commitment between an organization and it’s employees. Ensure your employees take accountability of their performance to enhance business outcomes. Gain new solutions to:

    • Implement practical tools to effectively engage your people
    • Determine relevant and actionable employee drivers
    • Put your data to work with effective and measurable action planning

     

    Facilitate communication with your employees to improve engagement.

  • 10:00 AM
    SPEED NETWORKING

    Engage with leaders in the field of people analytics to expand your network and gain new perspectives. Quick rotations will help you break the ice as you get to know your fellow delegates. Bring your business cards, make new connections, and build your knowledge!

  • 10:30 AM
    Mid-morning Networking Break

    Connect with conference speakers and fellow attendees. Secure important new contacts and talk about crucial developments in your field.

  • Track A: Practical
    • 11:00 AM
      CASE STUDY: UNIVERSITY OF WATERLOO
      Embrace Analytics to Gain Support for HR and Drive Better Business Outcomes
      Kenton Needham
      Executive Director, Human Resources, University of Waterloo
      Kimberley Snage
      Director HR Projects, Technology and Analytics, University of Waterloo

      Organizations sometimes fall short of linking people strategy to their greater business objectives. Use analytics to go beyond attracting and retaining talent to boosting your bottom line. Create a blueprint to:

      • Build HR credibility through data
      • Move from reactive to predictive analytics
      • Measure effectively to improve your HR service

      Build support for your people analytics programs to

    • 11:30 AM
      CASE STUDY: CITY OF HAMILTON
      Employ Visual Storytelling to Drive Data-based Business Strategies
      Anna Filice
      Director, HR Systems & Operations, City of Hamilton
      Zachary Nichol
      HR Metrics Analyst, City of Hamilton

      Communicating analytics to others in your organization can be challenging. Bridge the gap between numbers and practice to ensure your company recognizes the value of your work. Build a roadmap to:

      • Use visualization to communicate business information
      • Transform data into visual pictures
      • Apply storytelling to share your insights

      Present analytics findings in ways that can influence your crucial business decisions.

    Track B: Strategy
    • 11:00 AM
      CASE STUDY: LOYALTYONE
      Make Human Resources a Strategic Partner to Build an Analytics Infrastructure
      Manny Campione
      Vice President, Human Resources, LoyaltyOne
      Brenna McGibney
      Associate Vice President, Total Rewards, LoyaltyOne

      Knowing its advantages, organizations are now stepping up and investing in people analytics. Embrace analytics to increase your HR department’s role in key decision-making. Gain insights to:

      • Re-think HR’s role and responsibilities
      • Determine where your organization stands with analytics
      • Use data storytelling to showcase your findings

      Apply data to the people side of your organization to enhance human resource’s impact.

    • 11:30 AM
      CASE STUDY: BDC
      Establish External Partnerships to Optimize HR Analytic Capabilities
      Élise Saint-Aubin
      Assistant Vice President, Organizational Effectiveness, Business Development Bank of Canada

      In building HR analytic capabilities, BDC has entered into a partnership with McGill University to make informed decisions based on analytics and scientific research. Discover how to develop relationships with external stakeholders to transform your people analytics program. Gain insights to:

      • Link human performance to organizational performance
      • Leverage your internal and external resources
      • Start small to create an appetite for data

      Gain knowledge from others ahead of the game to build your HR analytics capabilities.

  • 12:00 PM
    Networking Luncheon

    Join the conference speakers and your peers for a relaxing luncheon.

  • Track A: Practical
    • 1:00 PM
      CASE STUDY: NLC STORES
      From Time Cards to People Analytics – NLC’s Journey to Data Governance
      Kevin Kelly
      Vice President of Human Resources, NLC Liquor Stores

      Massive value can be achieved when businesses use data to drive their decision-making. This is no different in HR where analytics can transform your people management. Gain insights to:

      • Discover how to move from data to strategy
      • Evaluate your data integrity
      • Build multi-factorial insights from the ground up

       

      Practice analytics to make HR a strategic partner to drive your business outcomes

    • 1:30 PM
      INTERACTIVE: PEER-TO-PEER

      Collaborate with fellow speakers and attendees to tackle specific challenges facing your people analytics program. Break into groups with assigned topics and brainstorm possible solutions to specific issues.

    Track B: Strategy
    • 1:00 PM
      Case Study: The University of Saskatchewan
      Break Down Silos to Drive Results with Data
      Jeff Hepp
      Senior HR Consultant, University of Saskatchewan

      For your organization to build the capacity for HR analytics, you need to inspire communication and encourage collaboration. Leverage relationships within your organization to get the most of out people analytics. Gain insights to:

      • Improve your knowledge sharing between departments
      • Leverage non-HR expertise within your organization
      • Establish credibility for HR analytics moving forward

       

      Work across departments to maximize the value of analytics to your organization.

    • 1:30 PM
      INTERACTIVE: PEER-TO-PEER

      Collaborate with fellow speakers and attendees to tackle specific challenges facing your people analytics program. Break into groups with assigned topics and brainstorm possible solutions to specific issues.

  • 2:00 PM
    Afternoon Break

    Network with conference speakers and fellow attendees.

  • 2:30 PM
    Industry Expert: Visier
    Make the Business Case for People Analytics to Achieve Organizational Buy-in
    Zack Johnson
    Vice President of Business Development, Visier

    While 67% of executives receive reports on basic HR metrics, only 24% are briefed on analytics that link people and business metrics. Demonstrate the value of analytics to make HR a strategic business partner. Gain fresh ideas to:

    • Investigate key issues that concern your stakeholders
    • Garner buy-in for your people analytics plans
    • Employ storytelling to link key issues to business outcomes

    Unlock HR’s business impact with people analytics.

  • 3:00 PM
    Panel: Building your People Analytics Team
    Form an Effective HR Analytics Team to Maximize Efficiency and Resources
    Linda Croll Howell
    Director, HR Analytics, Cornell University
    Alexander Uborcev
    Director, Integrated People Management, RBC
    Sheritz Sogbesan
    HR Reporting & Analytics Manager, Holt Renfrew
    Arun Kochhar
    Global HR Insights & People Analytics Lead, Xerox

    To succeed in people analytics, you need to ensure you have the right skills in place. Assemble a multidisciplinary team to deliver actionable results for your organization. Gain insights to:

    • Create new and exciting career pathways
    • Recruit the right people for your team
    • Work with stakeholders in different departments

     

    Develop a human resources team to support your analytics initiatives.

  • 3:45 PM
    INDUSTRY EXPERT: CERIDIAN
    Building a Successful Strategy to Drive Employee Engagement
    Kelly Allder
    Vice President of People Programs, Ceridian

    Employee engagement is much more than a fun work environment, good play, and unexpected perks. Go beyond these basic elements to establish a strategy to drive engagement in your organization. Create an action plan to:

    • Properly evaluate and assess engagement levels
    • Address the triggers of employee disengagement
    • Foster a strong corporate culture

    Change your approach to better retain employees and increase overall productivity. .

  • 4:15 PM
    Conference Adjourns to Day Two and Evening Executive Reception

    Join us at an exclusive end-of-day gathering with conference speakers and attendees. Relax, mingle, and build relationships that will benefit you in the years to come. Don’t forget to bring your business cards!

November 2, 2017
November 3, 2017
  • 8:00 AM
    Registration and Breakfast
  • 8:45 AM
    Opening Comments from the Chair
    Todd Humber
    Publisher/Editor-in-Chief, Canadian HR Reporter
    Canadian Occupational Safety, Thomson Reuters
  • 9:00 AM
    KEYNOTE ADDRESS: ROADMAP FOR YOUR SUCCESS
    Keys to Success – Implementing People Analytics in your Organization
    Anthony Spagnolo
    AVP HR Data, Analytics and Reporting, TD Bank
    Mohit Khullar
    Senior Manager, People Analytics, TD Bank

    A robust people analytics program plays a vital role in helping your organization overcome key challenges. Knowing where to start and what to avoid as you go through the journey can make the different between being just another HR function or being the HR function that consistently gets a seat at the table. Create a plan for:

    • Building the capacity and capability for data analytics and reporting
    • Choosing the right technology to meet your needs
    • Managing change and getting results

    Recognize the steps to establish your own program from start-to-finish

  • 9:30 AM
    Industry Expert
    Apply On-demand Analytics to Transform your Recruitment Process
    David Lahey
    Founder and President, Predictive Success Corporation

    “Hire, require, inspire” is a new approach to recruitment analytics. Use data to hire the right people and track success in their new roles. Gain fresh ideas to:

    • Hire the right people for long-term employment
    • Monitor the on boarding process of new hires
    • Boost productivity by setting up your new employees for success

     

    Apply analytics to not only identify the right hire, but also ensure long-term success.

  • 10:00 AM
    Case Study: Shopify
    Ensure you are Working with Reliable Data to Better your Analytical Insights
    Julie Major
    HR Systems and Project Lead, Shopify

    Ensure you are Working with Reliable Data to Better your Analytical Insights
    Data integrity is the driving force behind people analytics. Create your data integrity strategy to build and maintain quality analytical insights. Draw wisdom from Shopify’s journey to:

    • Avoid the downside of poor data integrity on analytical results
    • Build and implement your data integrity strategy
    • Maintain the quality of your data

     

    Make data quality a priority to ensure the credibility of your insights.

  • 10:30 AM
    Mid-morning Networking Break
  • 11:00 AM
    Industry Expert: ADP

    How Big Data and Innovative Technologies are Changing the Face of HR
    David Heather
    Vice President of Human Resources, ADP

    Big Data and technology is rapidly altering the landscape of our workplaces. Discover tools and new approaches to integrate data into your processes to drive measurable results. Get insights to:

    • Tap into the potential of HR metrics, Big Data, and predictive analytics

    • Identify future gaps in the workforce

    • Increase your visibility into workforce issues and challenges

     
    Build your feedback architecture to drive employee performance and productivity.

  • Track A: Practical
    • 11:30 AM
      CASE STUDY: CORNELL UNIVERSITY
      Develop an Effective Acclimation Experience to Improve New Hire Success and Retention
      Linda Croll Howell
      Director, HR Analytics, Cornell University

      New hires make the decision whether to stay at an organization during their first 90 – 120 days. Explore how you can improve your new hire success rate to reduce attrition. Gain insights to:

      • Discover new hire metrics
      • Realize specific practices shown to be effective in acclimating a new employee
      • Develop an effective acclimation experience

      Take away experienced perspectives to enhance your organization’s acclimation process.

    • 12:00 PM
      CASE STUDY: NASA
      Increase your Workforce Analytic Capabilities in a Resource-constrained Environment
      Stephen Chesley
      Senior Workforce Planning Specialist, NASA

      Private sector organizations and federal agencies are challenged with adopting people analytics on a budget. Discover how to implement practical and low-cost solutions to build your people analytic capabilities. Explore practical solutions to:

      • Adopt leaner postures
      • Develop your skill set and talent with limited resources
      • Apply innovative methods for cost-effective solutions

      Optimize your talent management while working on a budget.

    Track B: Strategy
    • 11:30 AM
      CASE STUDY: TELUS DIGITAL
      Discover how to Measure Experience to Improve Employee Engagement
      Veronica Van
      People and Culture Strategist, Telus Digital

      Your organization cannot improve engagement without knowing where it stands. With simple metrics and KPIs, benchmark and determine your organization’s next steps. Gain insights to:

      • Define the People Lifecycle
      • Create your own scorecards
      • Set targets and track your progress

      Measure employee experience to identify your areas of improvement.

    • 12:00 PM
      CASE STUDY: NASA
      Apply People Analytics to Enhance your Employee Engagement
      Jennifer Rodriguez
      Analytics & OD Specialist, NASA – Johnson Space Center

      Employee engagement is the key to high productivity, retention, and improved business outcomes. Draw wisdom from NASA’s experiences, challenges, and lessons-learned to improve your employee experience. Adopt best practices to:

      • Define engagement in terms of terminology and measurement
      • Integrate existing HRIS and survey data to produce insights
      • Apply a research framework to identify opportunities for intervention

      Analyze NASA’s experiences to improve your employee engagement.

  • 12:30 PM
    Networking Luncheon

    Interact with conference speakers and fellow attendees

  • 1:30 PM
    Birds of a Feather

    Gain insights from your industry peers and benchmark your organization against others in this interactive session. Attendees will be divided into informal discussion groups centred on a variety of topics related to people analytics. Topics to be discussed include:

    • Employee engagement
    • Integrating data
    • Recruitment
    • Total rewards
    • Workforce planning
    • Technology and platforms

    “Flock together” to brainstorm innovative approaches to your most pressing challenges.

  • 2:00 PM
    CASE STUDY: ALBERTA HEALTH SERVICE
    What You can Learn about Workplace Related Injuries from People Analytics
    Tony Bennett
    Director, HR Analytics & Planning, Alberta Health Services

    Healthcare has significant challenges when dealing with workplace related injuries. Determine how your organization can use analytics to learn how to create a safer work environment. Walk away with a plan to:

    • Improve performance and increase accountability
    • Build a dashboard and supporting tools to measure injury rates
    • Make data correlations to identify areas of improvement

    Apply analytics to improve your safety processes and minimize risks.

  • 2:30 PM
    Mid-afternoon Networking Break
  • 3:00 PM
    Panel: Analytics and Privacy
    Reconcile the Challenges of Analytics and Privacy to Maintain Employee Trust
    David Zweig
    Associate Professor of Organizational Behavior and HR Management, University of Toronto
    Shaun Brown
    Partner, nNovation, LLP
    Anthony Spagnolo
    AVP HR Data, Analytics and Reporting, TD Bank

    A growing issue in people analytics is ensuring your employees’ rights are protected. Use analytics to your advantage while safeguarding employee privacy to maintain trust and remain compliant. Walk away with a plan to:

    • Understand the legal landscape for employee privacy in Canada
    • Identify the key privacy risks associated with people analytics
    • Apply a privacy by design approach to analytic applications

    Build support for people analytics while upholding your employee’s right to privacy.

  • 3:45 PM
    Afternoon Address
    Data, Meet People
    Anuj Chandarana
    People Operations, Strategy & Effectiveness, Senior Manager, Google

    Google does HR by the numbers. In this session, Anuj Chandarana, a Senior Manager in Google’s People Analytics team, looks at how to apply people data to everyday HR decisions, and gives examples of how to get started on the path of using data to transform organizations. This presentation will help you understand how Google uses data to:

    • Enable effective teams
    • Improve physical health
    • Make work better (in the long, long-term)
  • 4:15 PM
    Conference Adjourns
November 3, 2017

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